Crucial Conversations” – Move to action

The two riskiest times in crucial conversations tend to be at the beginning and at the end. The beginning is risky because you have to find a way to create safety or else things go awry. The end is dicey because if you aren't careful about how you clarify the conclusion and decisions, you can…

Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition: Grenny, Joseph, McMillan, Ron, Switzler, Al, Patterson, Kerry, Roppe, Laura: 9781469266824: : Books

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Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books

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Crucial Conversations: Tools for Talking When Stakes are High - Patterson, Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al: 9780071401944 - AbeBooks